In this customer success story, hear from Janelle Henry, VP & Head of People at Rad AI. Janelle shares her perspective on Rad AI’s experience with GoProfiles, and how the platform has transformed recognition and engagement internally.

About Rad AI

Rad AI, a leader in healthcare and AI with a focus on radiology, is revolutionizing the industry with cutting-edge technology. As a fully remote company with around 140 employees, Rad AI is growing quickly after raising their Series C. As a result, fostering a strong culture of recognition and connection is critical to Rad AI’s success. To achieve this, Rad AI turned to GoProfiles, a tool that seamlessly integrates recognition and employee engagement into their daily traditions. 

The Challenge: Fostering Recognition in a Remote Environment

With employees spread across multiple locations, Rad AI faced the challenge of ensuring that team members felt valued and connected. “Being a fully remote company, it’s really important for us that we find ways to celebrate, and give feedback, and do shoutouts because we aren’t a company that is always in the same office,” shared Janelle Henry, Head of People at Rad AI.

Traditionally, in-office interactions provide spontaneous opportunities for recognition, but Rad AI needed a way to bring those moments to the digital workspace. 

“We wanted an equitable platform for recognition. Some organizations are better at it than others, and by creating a level playing field, GoProfiles made it more accessible for folks who maybe didn’t even know where to start.”

—Janelle Henry, VP & Head of People @ RadAI

The Solution: GoProfiles Becomes Part of Rad AI’s Company Traditions 

Since adopting GoProfiles, recognition has become an integral part of Rad AI’s work culture. “GoProfiles has been really important for us because it’s part of our company traditions,” Janelle said. The company has even developed a unique tradition of sending weekly shoutouts: “Typically, our employee base likes to give their shoutouts, their recognition, their gratitude using GoProfiles on a Thursday. It’s always kind of fun when you log in on Thursday morning, you start to hear the little pings and see all of the cute emojis and pictures.”

These shoutouts don’t just remain within the platform—they are shared widely across the company. “We are a Slack-based company, and GoProfiles has a gratitude channel where those recognitions get shared out,” Janelle noted. Rad AI even runs friendly competitions to see who gives and receives the most recognition.

Customization and Accessibility Drive Engagement

One of the features that stood out to Rad AI was GoProfiles’ flexibility in allowing customized recognition categories. “You can make [Bravos] a little bit more in the spirit or tone of your company,” Janelle shared. This customization allows Rad AI to make the recognition process more personal and aligned with their company values.

Additionally, GoProfiles provides valuable insights into engagement. “The tracking feature is really nice to understand who is sending recognitions. It helps us mitigate biases and ensure they’re being used fairly,” Janelle added. The platform’s transparency allows Rad AI to maintain an equitable recognition culture without making it feel like a required task.

Celebrating Employee Milestones with GoProfiles

Beyond daily recognition, GoProfiles also plays a key role in celebrating employee birthdays. “We do use the birthday celebrations, which is really nice,” Janelle said. Rad AI has even linked GoProfiles’ birthday reminders with a unique company tradition. “When it was my birthday last year, everyone said happy birthday and left fun messages. Then, one of our senior admins used GoProfiles’ birthday prompts to find a bakery near me and send treats to my house.”

GoProfiles’ Impact: A Thriving Culture of Recognition

The results of integrating GoProfiles into Rad AI’s culture have been impressive. In 2024 alone, the company gave out nearly 1,600 unique Bravos, with some employees receiving almost 50 in a year and others giving more than 100.

“Last year our company gave out almost 1,600 unique Bravos. The nice thing is it’s pretty evenly spread across all of our different product groups, commercial, and engineering. Everyone in our company has received multiple Bravos last year.”

—Janelle Henry, VP & Head of People @ RadAI

The widespread adoption of GoProfiles has also enhanced cross-team visibility and collaboration. “It’s one of many data points that help put into perspective who we are, what we’re good at, and what we care about. It starts more conversations as well—like ‘I saw your GoProfile the other day, great job!’—even if you don’t know the person,” Janelle explained.

Would Rad AI Recommend GoProfiles?

When asked if she would recommend GoProfiles, Janelle’s response was an enthusiastic yes. “I think it’s really great for companies of all sizes looking for a meaningful yet cost-effective way to celebrate and shout out in a fun, light-hearted way,” she said. “It doesn’t feel as heavy as formal performance reviews, and it’s just a nice conversation starter.”

Improve Employee Engagement with GoProfiles

Rad AI’s experience with GoProfiles highlights the power of employee recognition in fostering a strong, connected, and engaged remote workforce. By making recognition an integral part of their culture, customizing the experience to their needs, and leveraging GoProfiles’ rich features, Rad AI has successfully created an inclusive and uplifting work environment. Whether through weekly shoutouts, birthday celebrations, or connecting via employee profiles, GoProfiles continues to help Rad AI bring its remote employees closer together.

About GoProfiles

GoProfiles is an AI-powered employee hub and directory featuring rich employee profiles, peer recognition, org chart software, and an AI-powered company directory. Syncing people data from any HRIS and encompassing employee achievements, skills, and interests, GoProfiles makes it possible to ask questions like “who can help me design a pitch deck?” or even “who likes basketball?” to foster stronger employee connections, improve collaboration, and build a thriving culture.