{"id":582,"date":"2025-03-24T20:27:46","date_gmt":"2025-03-24T20:27:46","guid":{"rendered":"https:\/\/www.goprofiles.io\/help\/?p=582"},"modified":"2025-11-20T18:47:37","modified_gmt":"2025-11-20T18:47:37","slug":"charthop-data-connectors-instructions","status":"publish","type":"post","link":"https:\/\/www.goprofiles.io\/help\/charthop-data-connectors-instructions\/","title":{"rendered":"ChartHop Data Connector Instructions"},"content":{"rendered":"\n<p>This article is meant to provide you insight on what you should expect to see when attempting to connect ChartHop to GoProfiles with your Customer Success Manager. Reading this prior to connecting the two platforms can help you walk through the API access smoothly. <\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Overview<\/h4>\n\n\n\n<p>To authenticate ChartHop, you will need to provide the following information:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>ChartHop subdomain<\/li>\n\n\n\n<li>API key<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h_74a7937321\">Prerequisites<\/h4>\n\n\n\n<p>Please ensure you have <strong>Admin <\/strong>permissions in your company&#8217;s ChartHop instance or someone has shared their access with you.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h_65e8da404d\">Instructions<\/h4>\n\n\n\n<h5 class=\"wp-block-heading\" id=\"h_11249d4a55\">Step 1: Locate your ChartHop subdomain.<\/h5>\n\n\n\n<ol class=\"wp-block-list\">\n<li>If your ChartHop URL is &#8220;<a href=\"https:\/\/app.charthop.com\/acme\/home\" target=\"_blank\" rel=\"noreferrer noopener\">https:\/\/app.charthop.com\/acme\/home<\/a>&#8220;, add &#8220;acme&#8221;.<br>\u200b<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/734920872\/ad67cd798cbdac918e7d6b23\/Screen+Shot+2023-05-04+at+1.35.17+PM.png?expires=1742843700&amp;signature=77c320f8c2bc11adbd4e64df3744a0f150429235179f1fb813f8a1aa386d0c53&amp;req=cyMjH8t%2BlYZdFb4f3HP0gEZ2w8W1Cekw3PXHu4WL7xsBSJNFrXzprjzCgOZj%0AzGIuLHNBQ66oAt8Wyw%3D%3D%0A\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/734920872\/ad67cd798cbdac918e7d6b23\/Screen+Shot+2023-05-04+at+1.35.17+PM.png?expires=1742843700&amp;signature=77c320f8c2bc11adbd4e64df3744a0f150429235179f1fb813f8a1aa386d0c53&amp;req=cyMjH8t%2BlYZdFb4f3HP0gEZ2w8W1Cekw3PXHu4WL7xsBSJNFrXzprjzCgOZj%0AzGIuLHNBQ66oAt8Wyw%3D%3D%0A\" alt=\"Copying the charthop URL\"\/><\/a><\/figure><\/div>\n\n\n<h4 class=\"wp-block-heading\" id=\"h_2ae44c52dd\">Step 2: Find your ChartHop API key<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Go to Settings &gt; Apps &gt; All apps. Install the Merge app.<br>\u200b<a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/734923509\/4330c8952af60e52827e45a6\/Screen+Shot+2023-05-04+at+1.38.34+PM.png?expires=1742843700&amp;signature=c3a58029f8cdde8ffdb76bd0631fbedb1a4ba255381f83e160451981a197b81f&amp;req=cyMjH8t9mIFWFb4f3HP0gMW3qyaTuYLSwGqabTr5wB5KW%2B9r82TNxI4VKwH8%0A4No%3D%0A\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"486\" src=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/24201930\/Screen-Shot-2023-05-04-at-1.38.34-PM-1024x486.png\" alt=\"installing the merge app\" class=\"wp-image-693\" srcset=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/24201930\/Screen-Shot-2023-05-04-at-1.38.34-PM-1024x486.png 1024w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/24201930\/Screen-Shot-2023-05-04-at-1.38.34-PM-300x142.png 300w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/24201930\/Screen-Shot-2023-05-04-at-1.38.34-PM-768x364.png 768w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/24201930\/Screen-Shot-2023-05-04-at-1.38.34-PM-40x19.png 40w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/24201930\/Screen-Shot-2023-05-04-at-1.38.34-PM.png 1124w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Generate an API Token with the Access Level &#8220;Owner.&#8221;<br>\u200b<a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/734925113\/23996cef219aed56ecc50793\/Screen+Shot+2023-05-04+at+1.41.13+PM.png?expires=1742843700&amp;signature=76fbc0bcab21eb42895880ba068c84e9a92c2b3f4a443d9e3764bfc6ba776d9a&amp;req=cyMjH8t7nIBcFb4f3HP0gJAGjVNANPOhRBKokFBGOY4cNTu75lPQEtw6WoFm%0ApjM%3D%0A\" target=\"_blank\" rel=\"noreferrer noopener\"><\/a><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"993\" height=\"420\" src=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/24201956\/Screen-Shot-2023-05-04-at-1.41.13-PM.png\" alt=\"creating an API token in merge\" class=\"wp-image-694\" srcset=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/24201956\/Screen-Shot-2023-05-04-at-1.41.13-PM.png 993w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/24201956\/Screen-Shot-2023-05-04-at-1.41.13-PM-300x127.png 300w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/24201956\/Screen-Shot-2023-05-04-at-1.41.13-PM-768x325.png 768w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/24201956\/Screen-Shot-2023-05-04-at-1.41.13-PM-40x17.png 40w\" sizes=\"auto, (max-width: 993px) 100vw, 993px\" \/><\/figure>\n\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Save the API Token.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\" id=\"h_4c63e0c891\">Step 3: Enter your API key into the linking flow<br><\/h4>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter\"><a href=\"https:\/\/downloads.intercomcdn.com\/i\/o\/734926975\/c24499e434cace367498e538\/Screen+Shot+2023-05-04+at+1.44.15+PM.png?expires=1742843700&amp;signature=1dcb5f9250e193bdf6b84abc6ef8a15292bd3da68aace857bdbe9ceeb6c231b8&amp;req=cyMjH8t4lIZaFb4f3HP0gDe2zG39es9M5J054mYz6T96kOkCow2y8SO2GQVV%0AXaIwHix5%2B0%2BKZs4BLg%3D%3D%0A\" target=\"_blank\" rel=\"noreferrer noopener\"><img decoding=\"async\" src=\"https:\/\/downloads.intercomcdn.com\/i\/o\/734926975\/c24499e434cace367498e538\/Screen+Shot+2023-05-04+at+1.44.15+PM.png?expires=1742843700&amp;signature=1dcb5f9250e193bdf6b84abc6ef8a15292bd3da68aace857bdbe9ceeb6c231b8&amp;req=cyMjH8t4lIZaFb4f3HP0gDe2zG39es9M5J054mYz6T96kOkCow2y8SO2GQVV%0AXaIwHix5%2B0%2BKZs4BLg%3D%3D%0A\" alt=\"entering your charthop API key\"\/><\/a><\/figure><\/div>\n\n\n<p>You should now be able to set up the ChartHop Data Connector with your Customer Success Manager. If you need further assistance, please consult the&nbsp;<a href=\"https:\/\/www.goprofiles.io\/help\/\">GoProfiles Help Center<\/a>&nbsp;or Chat with Us.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article is meant to provide you insight on what you should expect to see when attempting to connect ChartHop to GoProfiles with your Customer Success Manager. Reading this prior to connecting the two platforms can help you walk through the API access smoothly. Overview To authenticate ChartHop, you will need to provide the following [&hellip;]<\/p>\n","protected":false},"author":27,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[39],"tags":[],"class_list":["post-582","post","type-post","status-publish","format-standard","hentry","category-people-data-connectors"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.8 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>GoProfiles Help<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ChartHop Data Connector Instructions - GoProfiles Help\" \/>\n<meta property=\"og:description\" content=\"Connect with ChartHop data source for your HRIS set in GoProfiles.\" \/>\n<meta property=\"og:url\" content=\"http:\/\/www.goprofiles.io\/help\/charthop-data-connectors-instructions\/\" \/>\n<meta property=\"og:site_name\" content=\"GoProfiles Help\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/GoProfiles.io\" \/>\n<meta property=\"article:published_time\" content=\"2025-03-24T20:27:46+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-11-20T18:47:37+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/downloads.intercomcdn.com\/i\/o\/734920872\/ad67cd798cbdac918e7d6b23\/Screen+Shot+2023-05-04+at+1.35.17+PM.png?expires=1742843700&amp;signature=77c320f8c2bc11adbd4e64df3744a0f150429235179f1fb813f8a1aa386d0c53&amp;req=cyMjH8t%2BlYZdFb4f3HP0gEZ2w8W1Cekw3PXHu4WL7xsBSJNFrXzprjzCgOZjzGIuLHNBQ66oAt8Wyw%3D%3D\" \/>\n<meta name=\"author\" content=\"jordanmuller\" \/>\n<meta name=\"twitter:card\" 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