{"id":618,"date":"2025-03-19T17:01:04","date_gmt":"2025-03-19T17:01:04","guid":{"rendered":"https:\/\/www.goprofiles.io\/help\/?p=618"},"modified":"2025-11-26T20:05:12","modified_gmt":"2025-11-26T20:05:12","slug":"ukg-pro-api-instructions","status":"publish","type":"post","link":"https:\/\/www.goprofiles.io\/help\/ukg-pro-api-instructions\/","title":{"rendered":"UKG Pro API Instructions"},"content":{"rendered":"\n<p>This article is meant to provide you insight on what you should expect to see when your Customer Success Manager helps you connect UKG Pro to GoProfiles via API. Reading this prior to connecting the two platforms can help you walk through the connection process smoothly.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Find your UKG Pro Customer API Key.<\/strong><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>You&#8217;ll want to login to your UKG Pro account and search Service Account Administration in your search bar on the top right.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"429\" height=\"158\" src=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195743\/UKG-pro-goprofiles-setup.png\" alt=\"\" class=\"wp-image-873\" srcset=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195743\/UKG-pro-goprofiles-setup.png 429w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195743\/UKG-pro-goprofiles-setup-300x110.png 300w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195743\/UKG-pro-goprofiles-setup-40x15.png 40w\" sizes=\"auto, (max-width: 429px) 100vw, 429px\" \/><\/figure><\/div>\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Copy the Customer API Key from under the header.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"430\" src=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image-1024x430.png\" alt=\"\" class=\"wp-image-801\" style=\"width:472px;height:auto\" srcset=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image-1024x430.png 1024w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image-300x126.png 300w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image-768x322.png 768w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image-40x17.png 40w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image.png 1144w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Paste the Customer API Key in the Profiles Link.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"351\" height=\"606\" src=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195804\/UKG-mobile-goprofiles.png\" alt=\"\" class=\"wp-image-874\" style=\"width:232px;height:auto\" srcset=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195804\/UKG-mobile-goprofiles.png 351w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195804\/UKG-mobile-goprofiles-174x300.png 174w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195804\/UKG-mobile-goprofiles-23x40.png 23w\" sizes=\"auto, (max-width: 351px) 100vw, 351px\" \/><\/figure><\/div>\n\n\n<h4 class=\"wp-block-heading\"><strong>Create your Service Account<\/strong><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>On the UKG Pro Service Account Administration Page, click on &#8220;+ add&#8221; in the upper right hand side.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"145\" src=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195820\/ukg-service-account.png\" alt=\"\" class=\"wp-image-875\" srcset=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195820\/ukg-service-account.png 1024w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195820\/ukg-service-account-300x42.png 300w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195820\/ukg-service-account-768x109.png 768w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195820\/ukg-service-account-40x6.png 40w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Enter in the admin of your UKG Pro account&#8217;s username and email. \n<ul class=\"wp-block-list\">\n<li>You will need the username later.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"928\" height=\"480\" src=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195834\/ukg-add-service-account.png\" alt=\"\" class=\"wp-image-877\" style=\"width:454px;height:auto\" srcset=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195834\/ukg-add-service-account.png 928w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195834\/ukg-add-service-account-300x155.png 300w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195834\/ukg-add-service-account-768x397.png 768w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195834\/ukg-add-service-account-40x21.png 40w\" sizes=\"auto, (max-width: 928px) 100vw, 928px\" \/><\/figure><\/div>\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Scroll down under Web Service to enable permissions.<\/li>\n<\/ol>\n\n\n\n<p>Note: Employee Person Details is required to authenticate your account with Profiles. Company Configuration Integration, Payroll Integration, Personnel Integration, Employee Person Details are other relevant permissions.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"426\" src=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195849\/ukg-add-change-go-profiles.png\" alt=\"\" class=\"wp-image-878\" style=\"width:615px;height:auto\" srcset=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195849\/ukg-add-change-go-profiles.png 1024w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195849\/ukg-add-change-go-profiles-300x125.png 300w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195849\/ukg-add-change-go-profiles-768x320.png 768w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195849\/ukg-add-change-go-profiles-40x17.png 40w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"197\" src=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image-1024x197.png\" alt=\"\" class=\"wp-image-806\" style=\"width:495px;height:auto\" srcset=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image-1024x197.png 1024w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image-300x58.png 300w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image-768x148.png 768w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image-1536x296.png 1536w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image-40x8.png 40w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image.png 1588w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<ol start=\"4\" class=\"wp-block-list\">\n<li>Click Save. Your new password will pop up. Save the password in a secure location.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"387\" src=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image-1024x387.png\" alt=\"\" class=\"wp-image-808\" style=\"width:645px;height:auto\" srcset=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image-1024x387.png 1024w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image-300x113.png 300w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image-768x290.png 768w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image-1536x581.png 1536w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image-40x15.png 40w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/17165320\/image.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Enter your UKG Pro service account credentials in the Profiles Link and click Submit. \n<ul class=\"wp-block-list\">\n<li>This should be the user name of your admin service user and the password you just generated.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"358\" height=\"706\" src=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195907\/ukg-mobile-account.png\" alt=\"\" class=\"wp-image-879\" style=\"width:256px;height:auto\" srcset=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195907\/ukg-mobile-account.png 358w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195907\/ukg-mobile-account-152x300.png 152w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195907\/ukg-mobile-account-20x40.png 20w\" sizes=\"auto, (max-width: 358px) 100vw, 358px\" \/><\/figure><\/div>\n\n\n<h4 class=\"wp-block-heading\"><strong>Finding your UKG Web Service Domain.<\/strong><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>In your search bar, search for Web Services.<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"433\" height=\"180\" src=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195919\/ukg-search-web-services.png\" alt=\"\" class=\"wp-image-880\" srcset=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195919\/ukg-search-web-services.png 433w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195919\/ukg-search-web-services-300x125.png 300w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195919\/ukg-search-web-services-40x17.png 40w\" sizes=\"auto, (max-width: 433px) 100vw, 433px\" \/><\/figure><\/div>\n\n\n<ol start=\"2\" class=\"wp-block-list\">\n<li>Copy the subdomain from any Web Services URL up until you see &#8220;ultipro&#8221;.\n<ul class=\"wp-block-list\">\n<li>For example if your URL is,<a href=\"http:\/\/servicet.ultipro.com\/services\/BIDataService\"> http:\/\/Servicet.ultipro.com\/services\/BIDataService<\/a> then copy &#8220;Servicet&#8221;. <\/li>\n\n\n\n<li>Note: This is not the login url subdomain.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"920\" src=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195937\/ukg-service-account-search-1024x920.png\" alt=\"\" class=\"wp-image-882\" style=\"width:602px;height:auto\" srcset=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195937\/ukg-service-account-search-1024x920.png 1024w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195937\/ukg-service-account-search-300x269.png 300w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195937\/ukg-service-account-search-768x690.png 768w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195937\/ukg-service-account-search-1536x1380.png 1536w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195937\/ukg-service-account-search-40x36.png 40w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195937\/ukg-service-account-search.png 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure><\/div>\n\n\n<ol start=\"3\" class=\"wp-block-list\">\n<li>Paste your URL in the Profiles Link and press Submit!<\/li>\n<\/ol>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img loading=\"lazy\" decoding=\"async\" width=\"357\" height=\"636\" src=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195959\/ukg-mobile-confirm-go-profiles.png\" alt=\"\" class=\"wp-image-883\" style=\"width:259px;height:auto\" srcset=\"https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195959\/ukg-mobile-confirm-go-profiles.png 357w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195959\/ukg-mobile-confirm-go-profiles-168x300.png 168w, https:\/\/images.goprofiles.io\/blog\/content\/uploads\/sites\/2\/2025\/03\/03195959\/ukg-mobile-confirm-go-profiles-22x40.png 22w\" sizes=\"auto, (max-width: 357px) 100vw, 357px\" \/><\/figure><\/div>\n\n\n<p>You should now be able to set up UKG Pro via API with your Customer Success Manager. If you need further assistance, please consult the\u00a0<a href=\"https:\/\/www.goprofiles.io\/help\/\">GoProfiles Help Center<\/a>\u00a0or Chat with Us.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This article is meant to provide you insight on what you should expect to see when your Customer Success Manager helps you connect UKG Pro to GoProfiles via API. Reading this prior to connecting the two platforms can help you walk through the connection process smoothly. Find your UKG Pro Customer API Key. 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