Privacy Policy

Effective May 10, 2023

This Privacy Policy describes the policies and procedures of GoProfiles® Enterprises, Inc. ("GoProfiles", "we" or "us") on the collection, use and disclosure of information about you on (the "Site") and the services, features, content or applications offered by GoProfiles (collectively with the Site, the "Services"). GoProfiles receives information about you when you register for our Site and the Services, through your user account with GoProfiles® (your "Account"). The information you provide may be transferred, processed and/or accessed only by us in the United States or another country where we (or our service providers) operate.

What Does This Privacy Policy Cover?

This Privacy Policy does not apply to the practices of other businesses that GoProfiles does not own or control, including other companies" websites, services and applications ("Third Party Services") that you can access through the Services, such as Facebook or Twitter, or to individuals that GoProfiles does not manage or employ. While we attempt to partner with only those Third Party Services that share our respect for your privacy, we cannot take responsibility for the content or privacy policies of those Third Party Services. We encourage you to review the privacy policies of any Third Party Services you access.

What Information Does GoProfiles Collect and How is it Used?

The information we collect is primarily used to provide the Services, to process and complete any transactions, to respond to inquiries, to personalize and improve the Services, to monitor and analyze usage and trends of the Services, to provide you with related, relevant information, and for any other purpose for which the information was collected. In connection with certain aspects of the Services, we may request, collect and/or display some information about you. We collect the following types of information from our users:

  • User Information
  • Sensitive Information
  • Metrics and Analytics
  • Information shared from Third Party Services

User Information:

When you create an Account, we will collect personal information from you, such as your name and email address. If you create an Account using your login from another account, such as Okta or another single sign-on service, we will access and collect the personal information about you that the account provides (which is based on your privacy settings), including your HRIS, so that you can create your Account with us. We use your contact information to send you login information and other information about our Services. You may unsubscribe from receiving certain types of these messages through your Account settings, although GoProfiles reserves the right to contact you when we believe it is necessary, such as for administrative, support and/or account management purposes.

Note regarding children: We do not knowingly collect personal information from children. If we learn that we have collected personal information of a child under 13, we will take steps to delete such information from our files as soon as possible.

Sensitive information:

GoProfiles Profiles collects potentially sensitive information that you elect to share. This information includes the employee's name, job title, work location, contact and work details, social links, and an individual background biography. These inputs are essential to GoProfiles use and, for example, are utilized in creating GoProfiles org charts, directories, and maps.

Metrics and Analytics:

GoProfiles collects information about accesses of every GoProfiles Profile created through the Services. This information includes, but is not limited to: (i) the IP address and physical location of the devices accessing the GoProfiles Profile; (ii) the referring websites or services; and (iii) the time and date of each access; These metrics and analytics are used by GoProfiles to improve the websites and services by, for example, providing value-added features.

Information Collected From Third Party Services:

If you choose to connect GoProfiles to such Third Party Services, we may collect information related to your use of those Third Party Services, such as authentication tokens that allow us to connect to your Third Party Service accounts or the information shared by your HRIS. We may also collect information about how you are using the Services to interact with those connected Third Party Services. Note that Third Party Services may have the ability to restrict the information that is provided to us based on your privacy settings of that account.

Information Collected Automatically:

  • GoProfiles automatically receives and records information from your web browser when you interact with the Services, such as your IP address, browser type, your general location and cookie information.
  • GoProfiles also automatically receives and records information that your mobile device transmits when you access the Services, like a device identifier, device settings, and operating system. This information is used to facilitate your access and use of the Services, and for other similar purposes.
  • We will collect information about your general location (such as your city and state) when you visit the Sites (which is derived from your IP address) and we may use various technologies to determine your location (if you enable this feature), when you access and use the Services through a mobile device. This information will not be used to fill GoProfiles Profile user information.
  • GoProfiles automatically receives and records information shared by any integrated HRIS when you access the Services, like date of birth, hire date, job title, reporting structure, and other potentially sensitive information. This information may be used to create your GoProfiles account and fill expected user information.

Cookie Policy:

  • Cookies are pieces of text that may be provided to your computer through your web browser when you access a website. Your browser stores cookies in a manner associated with each website you visit. We use cookies to enable our servers to recognize your web browser and tell us how and when you visit our Site and use the Services through the web.
  • GoProfiles cookies do not, by themselves, contain any personal information about you, and we do not combine the general information collected through cookies with your personal information to tell us who you are.
  • Most browsers have an option for turning off the cookie feature, which will prevent your browser from accepting new cookies, as well as (depending on the sophistication of your browser software) allowing you to decide on acceptance of each new cookie in a variety of ways. If you disable cookies, you will not be able to use most features of the Services. GoProfiles cookies are set to automatically expire after 6 months from when they are set.
  • This Privacy Policy covers the use of cookies by GoProfiles only and does not cover the use of cookies by any Third Party Services.

Right to Access, Edit, and Remove Your Information.

You have a right to access personal information we hold about you. Whenever you use GoProfiles Services, we strive to make sure that the Personal Information is correct. If that information is wrong, we give you ways to update it quickly or to delete it – unless we have to keep that information for legitimate business or legal purposes. When updating your Personal Information, we may ask you to verify your identity before making any changes. We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems). Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. Because we protect information from accidental or malicious destruction, even after information is deleted from the GoProfiles Services, it may not be immediately deleted from GoProfiles servers.

To request removal of your Personal Information from our Site, Services, blog or social media, contact us at In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.

What Information Is Shared?

The Services are designed to help you share information with other users in your organization. As a result, the information generated through the Services is only shared with users in your organization. Information shared to third party services such as Inspectlet and Google Analytics is not shared outside to third parties, and is only shared to help improve the experience of the Services.

GoProfiles Profiles and Usage Information:

Much of your activity on and through the Services is private by default, and is only public within your organization. This includes, but is not limited to:

  • Aggregate non-personal information about what GoProfiles Profiles you have clicked on and associated metrics and analytics information, as described above

Registered users may have some of this information associated with their Accounts. Unregistered users will not have access to any information within any organization.

Registered users, cannot elect to make non-public information public.

Please also remember that if you choose to provide information about you using certain features of the Services, then that information is governed by the privacy settings of those particular features.

IP Address Information:

While we collect and store IP address information, that information is not shared publicly. We do at times, however, share IP address information with Google Analytics and Inspectlet for tracking purposes.

Information You Elect to Share:

We recommend that you review the terms of services and privacy policies of such Third Party Services that you access through the Services, since GoProfiles does not control and is not responsible for the privacy practices of these Third Party Services.

User Profile Information:

User profile information including your username, email, job title, and other information you enter may be displayed to other users within the same organization to facilitate user interaction within the Services.

Information Shared with Service Providers of GoProfiles:

We may employ and contract with people and other entities to perform certain tasks on our behalf and under our direction (our "Service Providers"). We may need to share information about you with our Service Providers in order to provide products or services to you. Unless we tell you differently, our Service Providers do not have any right to use the information we share with them beyond what is necessary to assist us.

Information Disclosed Pursuant to Business Transfers:

We may transfer and/or provide information about our users in connection with an acquisition, sale of company assets, or other situation where user information would be transferred as one of our business assets. In such a case, the acquirer of GoProfiles may continue to use your information as set forth in this policy.

Information Disclosed for the Protection of GoProfiles and Others:

GoProfiles also reserves the right to access, read, preserve, and disclose any information as it reasonably believes is necessary to (i) satisfy any applicable law, regulation, legal process or governmental request, (ii) enforce these Terms of Service, including investigation of potential violations hereof, (iii) detect, prevent, or otherwise address fraud, security or technical issues, (iv) respond to user support requests, or (v) protect the rights, property or safety of GoProfiles, its users and the public. This includes exchanging information with other companies and organizations for fraud protection and spam/malware prevention.

Information We Share With Your Consent:

We will share information about you when you instruct us to do so, such as when you share GoProfiles Accounts or content with others through the Services or if we notify you that the information you provide will be shared in a particular manner and you provide such information (like sharing/posting it with a Third Party Service).

How Is My Information Protected?

Your Account information is protected by your email access for your privacy and security. No passwords are necessary for creating an account or accessing your account. By not storing passwords, GoProfiles guarantees that passwords cannot be stolen by malicious users. You can prevent unauthorized access to your account by limiting access to your computer and browser by signing off after you have finished accessing your account.

GoProfiles endeavors to protect the information it collects about its users using industry-standard security processes and controls, however, despite these efforts, no security measure is perfect or impenetrable and GoProfiles does not guarantee or warrant that such measures will prevent unauthorized access to the information about you that is stored by GoProfiles. In the event we experience a breach of security, we will promptly notify you if your personal information has been compromised, in accordance with applicable law.

What Choices Do I Have and What Information of Mine Can I Access?

You need to create an account with your organization's email to contribute to your GoProfiles organization otherwise you cannot use any of the features of the Services. By having an account that is associated with your organization, your information is only shared to your organization thereby limiting the information to the public. You can deactivate your account at any time by sending a request to If you deactivate your account, you will no longer be able to access or use the Services.

What Happens When There Are Changes to this Privacy Policy?

GoProfiles may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make material changes in the way we collect or use information, we will notify you by posting an announcement on the Services or sending you an email and we will indicate when those changes will become effective. You are agreeing to be bound by any changes to the Privacy Policy when you use the Services after those changes become effective.

Data Retention Policy

GoProfiles will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including to satisfy any legal, accounting, or reporting requirements. The time for which we store your personal data may depend on the type of data we hold or your account subscription tier. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements. For more information about our data retention policies, please contact us at

What If I Have Questions or Concerns?

If you have any questions or concerns regarding privacy using the Services, please send us a detailed message to: We will make every effort to resolve your concerns.

Purpose-built solutions that deliver information to your fingertips

GoLinks logo
GoLinks links

Memorable short links

Get to any resource instantly using memorable go links shared by your entire org.

⚡️ Instant resource access

🧠️ Intuitive knowledge sharing

💡 Information discovery

✨ AI-powered suggestions

Get to resources instantly
GoSearch logo
GoSearch search

Enterprise search

Search across all your content hubs from one search bar—results powered by generative AI.

🔍️ Search across all work apps

✨ AI-powered results

🤖 AI conversational chat

⚡️ 100+ data connectors

Start simplifying search
GoProfiles logo
GoProfiles profile

People knowledge

Find and discover information about the people of your org. Give recognition and celebrate achievements.

🙋‍♀️️ Employee profiles

👍️ Peer recognition

📈️ Employee engagement

✨ AI-powered search

Bring people closer