UKG serves as the system of record for HR, payroll, and workforce management. It holds the data a directory runs on — name, title, department, manager, location — but it isn’t employee-facing, and few employees ever log into it. A UKG employee directory closes that gap: the GoProfiles integration automatically syncs those fields into an employee directory anyone can search and redraws the org chart as people join, switch teams, and change managers.
Why an Employee Directory Should Start With UKG Data
Organizations require a reliable system of record for employee information, and UKG fills that role. HR updates it whenever someone joins, gets promoted, moves teams, or leaves, which keeps title, department, manager, location, and employment status current.
Everyone outside HR needs that context daily, and they shouldn’t have to dig through a payroll system to find it. The common fix is to layer employee directory software on top of UKG, so people data stays governed in one place and discoverable in another.
What UKG Does Well (and What GoProfiles Adds)
UKG runs the operational side of HR: payroll, time and attendance, benefits, and compliance reporting. It’s built for the teams that administer those processes.
GoProfiles complements UKG by focusing on what the broader organization needs:
- A searchable, employee-facing directory that people use daily
- A UKG org chart that’s easy to read, including teams and reporting relationships
- A more connected employee experience, grounded in accurate system-of-record data
UKG stays your source of truth. GoProfiles makes approved people context discoverable and useful across the company.
Why Teams Connect UKG to GoProfiles
Once the directory pulls from UKG, the manual upkeep that usually falls to People Ops disappears:
- Less manual upkeep: Fewer one-off updates and fewer “can you change my title/team?” requests routed through People Ops.
- Faster onboarding and time-to-context: New hires quickly understand who’s who, what teams do, and where they fit.
- More reliable collaboration: Employees find the right person by role, team, department, or location, using information that reflects what’s in the HR system.
- Reduced directory drift: You avoid the common problem where the HRIS is accurate, but downstream directories and profile tools fall behind.
Which UKG Fields Sync to Your Employee Directory
Teams typically start with a practical set of employee directory attributes, then expand based on what they want visible and searchable.
Common categories include:
- Identity basics: name, work email, title/role, department
- Org structure: manager and reporting relationships, which build the UKG org chart in GoProfiles
- Location: office and location fields that help distributed teams
- Employment status: active/inactive, which keeps the directory accurate through the employee lifecycle
Because UKG handles core HR and workforce management, this model maps to what companies already maintain there.
What Happens When You Connect UKG to GoProfiles
The integration doesn’t replace UKG. It extends the value of your HR system of record into the everyday employee experience.
- UKG remains the source of truth for core employee information.
- GoProfiles connects through a service account you create in UKG, and the security profile you assign to it controls what GoProfiles can read.
- Each scheduled sync pulls changes made in UKG, so when someone joins, changes roles, moves teams, or leaves, their profile and their place in the org chart update to match.
UKG Pro and UKG Ready Connect Differently
GoProfiles supports both, and each connects a little differently:
- UKG Pro employee directory: connects by API, using a customer API key and a service account you create in UKG Pro.
- UKG Ready employee directory: connects through the data connector, using an API key and a service account tied to a security profile.
In both cases, service account permissions determine what GoProfiles can read, and your Customer Success Manager handles the setup.
See the GoProfiles + UKG Employee Directory in Action
If UKG is where your workforce data lives, GoProfiles helps your organization use that data day-to-day, with an accurate, searchable directory and org context that stays current as your company evolves.
Request a demo to see what your UKG data looks like as a searchable directory — profiles and org chart included, updated automatically.
Build a culture of connection and recognition with GoProfiles
Schedule a demo
Questions Teams Ask About the UKG Employee Directory
Does UKG have an employee directory?
Not in the way employees expect. UKG holds the underlying records — name, title, department, manager, location, employment status — but access sits with HR and payroll administrators, and browsing colleagues isn’t what the system is built for. GoProfiles adds that layer: a directory anyone can search, populated by data synced from UKG.
Does GoProfiles replace UKG as the source of truth?
No. UKG remains authoritative for HR, payroll, and workforce management. GoProfiles reflects only the attributes you approve for employee visibility, making that context discoverable across the organization.
Can I build a UKG org chart in GoProfiles?
Yes. GoProfiles uses the manager and reporting fields from UKG to generate an org chart employees can browse, so reporting lines reflect what HR maintains in the system of record.
How often does GoProfiles sync employee data from UKG?
Nightly. Changes made in UKG during the day — new hires, title changes, team moves, departures — appear in the directory the next morning.
How do I connect UKG to GoProfiles?
Your GoProfiles Customer Success Manager handles setup. First, an administrator creates a service account in UKG and gathers the credentials — they differ between UKG Pro and UKG Ready, and the GoProfiles Help Center covers both. That account’s permissions determine what GoProfiles can read.
